1. What types of handicraft items do you offer?

We offer a diverse range of handmade items, including (Clutches, Bags, Runners, mats, Quran Pak Gulaf, Prayer mats, Ring boxes, Nikah File, Shawls, Tissue Box Covers & More. textiles, pottery, and more. Our collection showcases the artistic traditions of skilled artisans from around the world.

2. How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your order.

3. Are your handicraft items unique?

Yes, each item is handmade and unique. Artisans bring their individual creativity and skills to produce one-of-a-kind pieces, ensuring that no two items are exactly alike.

4. Can I customize or personalize an item?

Some of our items may be customizable. Please check the product description or contact our customer service team to inquire about customization options.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods. You can find the complete list of accepted payment methods during the checkout process.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your package.

7. What is your shipping policy?

We offer shipping to various locations. Shipping costs and delivery times may vary based on your location. Please refer to our Shipping Policy for detailed information.

8. What is your return policy?

Our return policy is outlined on our website. In summary, eligible items can be returned within 30 days of purchase. Please refer to our Return and Refund Policy for detailed instructions.

9. How do I contact customer service?

You can reach our customer service team by emailing makhmalofficialpk@gmail.com or by calling customer service phone number +92 332 6254625. We are here to assist you with any inquiries or concerns.

10. Do you offer wholesale or bulk purchasing? – Yes, we offer wholesale options for businesses and organizations interested in purchasing our handicraft items in larger quantities. Contact customer service phone number +92 332 6254625 for more information.

11. Are the prices on your website in my local currency? – Yes, prices are displayed in Rs (Pakistan).

12. How can I stay updated on new arrivals and promotions? – Subscribe to our newsletter to receive updates on new arrivals, promotions, and exclusive offers. You can sign up on our website to stay connected with the latest news from our store.